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TRAINING HIGHLIGHTS

High quality training from Certified & Industry Experts
Earn 8 PDUs and 8 SEU’s
Course Completion Certificates
Reimbursement guaranteed if the training is not satisfied
Extensive documentation provided

Our approach is both practical and inspirational. Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun

Course  Overview :

For the better part of everyday, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Target Audience:

Anybody who is interested in learning Communication Strategies Skills

Learning Objectives:

This workshop will help teach participants how to:

  • Identify common communication problems that may be holding them back
  • Develop skills in asking questions
  • Identify what their non-verbal messages are telling others
  • Develop skills in listening actively and empathetically
  • Enhance their ability to handle difficult situations
  • Deal with situations assertively

Prerequisites: There are no prerequisites for this course.

Course Materials: Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements: For eBooks: Internet for downloading the eBook Laptop, tablet, Smartphone, eReader (No Kindle), Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader), eBook download and activation instructions

Course Curriculum

Module One: The Big Picture
Module Two: Understanding Communication Barriers
Module Three: Paraverbal Communication Skills
Module Four: Non-Verbal Communication
Module Five: Speaking Like a STAR
Module Six: Listening Skills
Module Seven: Asking Good Questions
Module Eight: Appreciative Inquiry
Module Nine: Mastering the Art of Conversation
Module Ten: Advanced Communication Skills
Module Eleven: Wrapping Up

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