Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
10 Soft Skills You Need
VIRTUAL TRAINING
Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.
CORPORATE TRAINING
Our Corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
TRAINING HIGHLIGHTS
High quality training from Certified & Industry Experts
Earn 8 PDUs
Course Completion Certificates
Extensive documentation provided
Reimbursement guaranteed if the training is not satisfied
Our approach is both practical and inspirational. Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun
Course Description:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be a special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
With our 10 Soft Skills, You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
Course Outline:
Module One: What Are Soft Skills?
- ● Definition of Soft Skills
- ● Empathy and the Emotional Intelligence Quotient
- ● Professionalism
- ● Learned vs. Inborn Traits
- ● Case Study
- ● Module One: Review Questions
Module Two: Soft Skill 1: Communication
- ● Ways We Communicate
- ● Improving Non-Verbal Communication
- ● Listening
- ● Openness and Honesty
- ● Case Study
- ● Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
- ● Identifying Capabilities
- ● Get Into Your Role
- ● Learn the Whole Process
- ● The Power of Flow
- ● Case Study
- ● Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
- ● Define the Problem
- ● Generate Alternative Solutions
- ● Evaluate the Plans
- ● Implementation and Re-evaluation
- ● Case Study
- ● Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
- ● The Art of Scheduling
- ● Prioritising
- ● Managing Distractions
- ● The Multitasking Myth
- ● Case Study
- ● Module Five: Review Questions
Module Six: Soft Skill 5 and 6: Attitude and Work Ethic
- ● What Are You Working For?
- ● Caring for Others vs. Self
- ● Building Trust
- ● Work Is Its Own Reward
- ● Case Study
- ● Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
- ● Getting over the Good Old Days Syndrome
- ● Changing to Manage Process
- ● Changing to Manage People
- ● Showing You”re Worth Your Weight in Adaptability
- ● Case Study
- ● Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
- ● Confident Traits
- ● Self-Questionnaire
- ● Surefire Confidence Building Tactics
- ● Build Up Others
- ● Case Study
- ● Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
- ● Wow, You Mean I”m Not Perfect?
- ● Listen With An Open Mind
- ● Analyse and Learn
- ● Clear the Air and Don”t Hold Any Grudges
- ● Case Study
- ● Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
- ● Redefining Need
- ● Identifying Others” Interests
- ● Reaching Out
- ● When to Back Off
- ● Case Study
- ● Module Ten: Review Questions
Module Eleven: Wrapping Up
- ● Words From The Wise
- ● Review Of The Parking Lot
- ● Lessons Learned
- ● Recommended Reading
- ● Completion Of Action Plans And Evaluations
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
● What are Soft Skills?
● Effective Communication
● Teamwork
● Problem Solving
● Time Management
● Attitude and Work Ethic
● Adaptability/Flexibility
● Self-Confidence
● Ability to Learn From Criticism
● Networking
Once after the training you receive course completion certificate from Mangates
Anybody who is interested in learning Soft Skills.
What Does Mangates provide me on the day of the course?
We provide Course Materials, Course Completion Certificate and Refreshements
What experience does Instructor has?
All our Instructors are Certified & Industry Experts and they have years of experience in teaching in the same stream.
Does this course includes exam?
This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)
