Performance Management


Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.


Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.


Our Corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.


High quality training from Certified & Industry Experts

Earn 8 PDUs

Course Completion Certificates

Extensive documentation provided

Reimbursement guaranteed if the training is not satisfied

Our approach is both practical and inspirational. Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun

Anyone involved in the performance management or appraisal process. This could include Directors, Managers, Team Leaders, HR Professionals. This training will help to develop performance management skills.

Course Contents:

Expert Training to Improve Performance Management

Often treated like a box-ticking exercise, effective performance management is actually fundamental to achieving a successful future. Performance management is not a fixed sequence of events, but a continuous process that constantly adapts to the needs of the team.

The benefits of this course are profound:

  • Improved organizational performance– staff become aligned with company goals.
  • Improved productivity– performance is benchmarked to set challenging targets.
  • Improves communication– promoting open dialogue and building better relationships.
  • Clear accountabilities– a chance to recognize good performance while improving poor.
  • Saves management time and reduces conflict– making clear cost savings.
  • Ensures efficiency and consistency in performance– building team spirit.
  • Clarifies expectations of employees– provides a chance to establish future objectives.
  • Defines career paths and promotes job satisfaction– people feel cared about.
  • Better employee retention and loyalty– feedback is crucial for personal development.

The organization that embraces effective performance management is creating a strategic advantage in the marketplace. This performance management training provides all the information and techniques you need to Manage the Performance

Course Topics:

The key aim of the performance management process is to develop the team to assist the organization in achieving its objectives. The main content of these training for Performance Management are:

What is Performance Management? – Developing an understanding of what Performance Management is and how we embed it into the culture of the organization.

The Performance Management Cycle – Showing that Performance Management is a cyclical process and demonstrating the requirements at each stage. Including the need for ongoing reviews.

The Key Skills of Performance Management, including:

Objective Setting – Ensuring that objectives are clearly defined, describe performance requirements, and are SMART.

Ability or Motivation? – A simple tool to help assess the best approach to take to develop an individual.

Adapting Your Leadership Style – Applying the ability/motivation tool to a specific work-based example.

Feedback – Identify what positive feedback is, and is not.

Giving Difficult Feedback – Providing some key tips on this topic.

Judgemental or Behavioural Feedback? – Ensuring that our feedback is on specific, observable actions rather than ‘feelings’.

Performance Reviews – Taking delegates through a six-stage process.

Performance Reviews Practice – An opportunity to put the skills to the test.

Using the GROW Model to Joint Problem Solve – Looking at the GROW framework from a Performance Management perspective and providing specific questions to aid the process. With practice.

Managing Poor Performance – Identifying which actions to take and when with some key skills.

Dealing with Poor Performance – A defined process to use.

Ten Ways to Improve Your Team Performance – Tips for analysis and Review. How can we implement these in the workplace?

At the end of this performance management training course you will be able to:

  • Explain your role in managing the performance of your team
  • Describe the key stages in the performance management process
  • Use the performance management skills and techniques practice to create a development plan
  • Develop techniques to address poor performance
  • Review the challenges that face them within your specific team
  • Follow an action plan of their key development points.

Once after the training you receive course completion certificate from Mangates

Anybody who is interested in learning Performance Management Skills.

What does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshments

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

Does this course includes exam?

This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s) © 2019 . All rights reserved.