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LITA Lean IT Foundation


Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.


Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.


Our Corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.


High quality training from Certified & Industry Experts

Earn 16 PDUs

Course Completion Certificates

Reimbursement guaranteed if the training is not satisfied

Extensive documentation provided

Our approach is both practical and inspirational. Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun

Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other Best Practice methods (such as ITIL®, PRINCE2® and P3O®).

This course covers the Foundation level certification of the Lean IT Association. Further, Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is an entry-level certification. This certification is mandatory for the other certifications.

The primary purpose of the Course is to provide a basis for accreditation of people involved with the Lean IT Foundation. It documents the learning outcomes of the Lean IT Foundation and describes the requirements a candidate is expected to meet to demonstrate that these learning outcomes have been achieved.

Module1: Introduction

●     Lean Principles: how these are related to one another.
●     Waste: ability to identify types of waste within an IT organization or Process (TIMWOOD with Talent)
●     The cost of poor quality and reasons for using Lean
Principles to improve performance
●     Types of activities: ability to define what IT activities fall into which category
●     PDCA: ability to describe how the PDCA cycle works on the most basic level
●     Relationship to other models and methods used within IT: understand where Lean IT differs from and complements other methods. The connection of Lean IT with IT service Management is specifically investigated.

Module2: The Customer

●     Types of customer value and the factors that influence customer value
●     The link between the Voice of the Customer and Critical to Quality
●     How to construct a Critical to Quality tree

Module3: The Process

●     Relationship of Process (Value stream) with the other Lean Principles
●     The difference between Push and Pull systems
●     The steps for creating a Value Stream Map, using SIPOC and Value Stream Map
●     Waste in a Value Stream Map, ability to identify the symbols for the TIMWOOD waste
●     Explain the SIPOC and VSM using IT examples e.g. SIPOC: Software development, VSM: High level Change Process (other examples are permitted)

Module4: Performance

●     Relationship of performance with the PDCA cycle
●     The key aspects of a KPI
●     Why time is the most important production factor within IT
●     The relationship of PCE with VSM
●     The role of skills and knowledge in ensuring performance

Module5: Organization

●     Why organizations need to be customer oriented
●     What the goal is of a performance dialogue
●     The use of each of the visual Management boards – day board, week board and Kaizen/improvement board

Module6: Kaizen

●     Which tools from the other dimensions are used in which phase of the DMAIC cycle
●     Prioritization of improvement candidates through feasibility and impact in determining both which problems to solve with a Kaizen and which solutions to implement at the Improve step of the Kaizen

Module7: Behavior & Attitude

●     The difference between behavior and attitude
●     The difference between traditional Management and Lean Management
●     The behavior and attitude required for successful use of Lean
●     Behavior and Attitude in relation to expectations surrounding a change in way of working
●     The Principles underlying the Lean philosophy
●     The importance of understanding and delivering customer value
●     The way Lean looks at Processes and the waste within them
●     How to measure performance and the key determinants of performance
●     What the organizational Requirements are when implementing Lean, including the use of visual Management tools
●     Which behaviour and attitude is necessary for Lean to be successful within an IT organization
●     The DMAIC problem-solving model
●     How these Lean Principles can be applied within an IT organization

Day 1

●     Introduction of Lean
●     The Customer
●     The Process
●     Performance

Day 2

●     The Lean Organization
●     Behavior and Attitude
●     Problem Solving
●     Wrap-up and Mock Exam
●     Exam

Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification. IT professionals who are participating in or involved with lean projects.

What does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshments

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

Do you provide a group discount for classroom training programs?

We do Provide Group Discounts such as 10% for group of 3, 15% for group of 5 and 20% for the group of 10 people.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to info@mangates.com and within 7 working days you get your money back.

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