Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
Managing Upwards Training
VIRTUAL TRAINING
Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.
CORPORATE TRAINING
Our Corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
TRAINING HIGHLIGHTS
High quality training from Certified & Industry Experts
Earn 8 PDUs
Course Completion Certificates
Extensive documentation provided
Reimbursement guaranteed if the training is not satisfied
Our approach is both practical and inspirational. Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun
We all need to be able to communicate effectively with people within our organization and the way we interact with peers and our own employees should be no different to the way we interact with our manager. In practice, it can sometimes seem difficult to address your manager and it would be useful to have an understanding of the best way to approach communication with those people in roles ‘above’ our own. Being able to influence upwards will not only benefit your own career, it will also ensure your manager has the support needed to ensure your organization meets its goals.
Managing up is a skill that every employee needs to learn. Recognize that it is YOUR responsibility to build this critical relationship. This attitude will get you the results you want. Understand the manager’ priorities, likes and dislikes, sense of urgency and style of communication and target your behavior accordingly. In many ways, managing up is simply having the right attitude and realizing you have the ability to make things better.
Module One : Icebreaker
An exercise that helps set up the training course, while establishing participant experience with managers
Module Two : Defining ‘Managing Upwards’
Establishing what managing upwards means, setting the tone for the training course
Module Three : Understanding Yourself
Identifying what drivers the participants have in order to establish how they will best work with managers
Module Four : Personal Work Styles
Using an inventory to help understand different work styles, reviewing the participants own styles and what this means and considering different behavioral styles of; Analytical, Driver, Amiable and Expressive
Module Five : The Four Behavioral Styles Explained
Exploring a case study to apply the behavioral inventory to a real-life example
Module Six : Understanding Your Manager
Determining the management style of the participant’s manager and comparing them to their own working style to help define the best way of collaborating
Module Seven : A Manager’s Expectations
Establishing what managers want from employees and how they expect the working relationship to evolve
Module Eight : Management Styles
Identifying different management styles, what the impact of these styles might be and how best to work with them
Module Nine : The Benefits of Managing Upwards
Highlighting the benefits of managing upwards and what it means for the manager, the organization and the employee
Module Ten : Strategies for Managing Upwards
Discussing different strategies for managing upwards and applying this to specific workplace scenarios. A chance to apply these strategies to a practice scenario
Module Eleven : Giving Feedback to Your Manager
Understanding how upward feedback works and what is involved
Module Twelve : A Model for Giving Feedback
Using a set structure for approaching feedback conversations in a constructive way with a chance to practice the skills
Module Thirteen : Six Weapons of Influence
Identifying the underlying factors that influence decisions and applying this to personal management scenarios
Once after the training we will provide you the course completion certificate.
Anyone that wants to build a positive working relationship with their manager with the aim of creating new workplace opportunities.
What does Mangates provide me on the day of the course?
What experience does Instructor has?
All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.
Does this course includes exam?
This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)